Insurance Company Claims Resources

Insurance companies may handle diminished value and total loss claims differently, but the underlying process is generally driven more by state law, policy language, and the type of claim than by the name of the insurer. Our guides focus on the steps that matter regardless of which insurance company is handling your claim, while our state-specific pages address important differences in laws and requirements.

Potentially, but your right to recover diminished value depends on the circumstances of the loss and the laws of your state. Third-party claims against an at-fault driver’s insurer are the most common, while first-party diminished value claims under your own policy may be limited or excluded. Before preparing an appraisal, Premier DV reviews the circumstances of your claim to determine whether a diminished value analysis is appropriate.

Yes. If you believe an insurer has undervalued your vehicle, you can question the valuation and provide documentation supporting a different market value. The available dispute process varies by state and policy. Some policies include an appraisal clause, while others require direct negotiation or another dispute process. Premier DV reviews the applicable circumstances before determining the appropriate valuation approach.

Select your insurance company from the list above to open its official claims page, where you can file or track a claim and find its claims contact details.