Umpire Service

Neutral Insurance Appraisal Umpire Services


Premier provides neutral umpire services for diminished value and total loss appraisal disputes. When appraisers are unable to reach an agreed resolution, we independently review the competing valuations, supporting documentation, comparable vehicle data, and claim related evidence to assist in resolving the disputed amount fairly and objectively.
Flat Fee: $499 Nationwide Where Permitted.

How the Umpire Process Works


  1. Both appraisers submit their valuation reports and supporting documentation
  2. We independently review the competing appraisals and claim evidence
  3. We evaluate comparable vehicle data, market support, and valuation methodology
  4. We communicate with both appraisers as needed throughout the process
  5. We work toward a fair and evidence supported resolution of the disputed amount


* Available Nationwide Where Permitted


INSURANCE APPRAISAL UMPIRE

Appraisal Umpire Questions, Answered

Learn when an appraisal umpire is needed, how the umpire process works, how an independent umpire is selected, and what to expect when two appraisers cannot agree on the amount of loss.

  • What is an appraisal umpire in an insurance claim?

    An appraisal umpire is a neutral third party used when two appraisers cannot agree on the amount of loss during the insurance appraisal process. The umpire reviews the competing positions and relevant evidence to help resolve the disputed valuation.

  • When is an appraisal umpire needed?

    An umpire may be needed when the policyholder’s appraiser and insurance company’s appraiser cannot reach an agreement. The specific process is governed by the appraisal provision contained in the applicable insurance policy.

  • What does an appraisal umpire do?

    An appraisal umpire independently reviews the valuation dispute, supporting market evidence, appraisal reports, and other relevant information submitted by the appraisers. The umpire’s role is to evaluate the evidence impartially rather than advocate for either party.

  • How is an appraisal umpire selected?

    The two appraisers typically attempt to agree on a qualified and impartial umpire. The exact selection procedure can vary depending on the language of the insurance policy and the circumstances of the appraisal.

  • Is an appraisal umpire neutral?

    Yes. An appraisal umpire should act independently and impartially. Unlike the appraisers representing their respective valuation positions, the umpire does not advocate for the policyholder or the insurance company.

  • How much does an appraisal umpire cost?

    Premier Vehicle Valuation Specialists charges a $499 umpire fee. Responsibility for umpire costs and any division of those costs between the parties depends on the applicable policy language and appraisal process.

Is Umpire Service Right for Your Dispute?

  • Umpire Services

    ✔ The two appraisers have been unable to reach an agreement

    ✔ An appraisal clause dispute is already underway

    ✔ A neutral third party is needed to review the dispute

    ✔ Want an independent review of both appraisals and supporting documentation

    ✔ Need assistance resolving a diminished value or total loss valuation dispute

    ✔ Prefer an objective, evidence based evaluation process

    ✔ Looking for efficient dispute resolution without litigation


    Request Umpire Services


    (Available Nationwide Where Permitted)

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

Request Umpire Services